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Business Goes Facebooking!

Although you may be seeing a lot of business products and services being promoted through Facebook, you have not yet discovered a business solely making their communication through Facebook. This is probably what’s going to happen now.

Facebook recently announced the launch of their upcoming feature that will allow business talk to customers on Facebook Messenger. All the features of Facebook Messenger shall remain the same for business purposes as well. Likewise, anybody can send a message, a blue dot will indicate that the user is online and available and three grey dots will appear if your business friend is reading your message.

Facebook administration came up with this idea and experimented with the dummy business people. With the launch of this news, Facebook Messenger was already having 1-800 number of digital customers aiming to make their questions answered. Firstly, this feature was introduced to work like a Siri in iPhone, with whom, you can ask anything and it will answer.

By making Facebook Messenger go business, businesses get a chance to integrate into the chat app and communicate directly with the customers. This feature will invite more and more companies to communicate together on a single forum.

Already, ample of big names in the corporate world, such as, Hyatt, KLM Airline, Walmart, etc. are using Facebook Messenger for business purposes. In addition, e-retailers like men’s fashion company JackThreads are also integrating on Facebook Messenger. The entire motive of introducing this Messenger is to make businesses embrace Facebook Messenger for reaching customers, take reservations and even sell products.

Afreen is a young writer and visionary towards life predominantly. I believe that writing is similar to life; it inspires surprises and creates. Being a Literature Masters, I am passionate about viewing the world with literary spectacle. Solely in love with this beautiful part of Universe called Pakistan, I am creating words and ideas for CharchaGuru.

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