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How Restaurants Tackle Food Complaints

Millions of customers coming to dine at restaurants make complaints regarding food every day. These complaints can be as simple as food being served cold or as complicated as stake meat being served raw. However, there is specific science followed by the management of restaurants when it comes to dealing with all such kinds of food complaints.

On a hilarious note, people associated with food industry affirm that they often prepare to take revenge from their complaining customers. One of the waiters of a food restaurant affirmed that he added human hairs from different body parts on purpose to the food served to a guy, who complained about the taste of the food. This is something disgustingly hilarious. The waiter laughs it off when he confessed this incident. He found it funny that the guy complaining about the taste of food, never really complained about finding any piece of hair in it.

Complaint culture in restaurants is not new in Pakistan too. Apart from genuine complaints, there are even those, which are just made for the purpose of complaining. One school of thought in our part of the world believes that complaining should always be done. Even if there is nothing wrong with the food, complaints should always be made to give the impression that the food lacked something. Keeping in mind complaining criterion of such people, waiters like the one mentioned above did quite well with the customers complaining about the food unnecessarily because it is quite justified!

Afreen is a young writer and visionary towards life predominantly. I believe that writing is similar to life; it inspires surprises and creates. Being a Literature Masters, I am passionate about viewing the world with literary spectacle. Solely in love with this beautiful part of Universe called Pakistan, I am creating words and ideas for CharchaGuru.

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How Restaurants Tackle Food Complaints

Millions of customers coming to dine at restaurants make complaints regarding food every day. These complaints can be as simple as food being served cold or as complicated as stake meat being served r...